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Interfaces

The Interfaces screen provides a consolidated view of all inbound and outbound messages exchanged through system interfaces and related to SEPA Instant processes. It allows users to monitor the message traffic, check detail information, and export message data for reporting or analysis.

Interfaces Screen


note

This page focuses only on SEPA Instant–specific features of the Interfaces screen.
If you need more context, the following topics may help.

Understand the full capabilities of the Interfaces screen across all payment areas:

👉 Screen Reference ➞ Interfaces

Learn about the generic controls used across all table views:

👉 Working with Table Views

Complete Filter Reference​

In the Filter Panel you may choose between the following filters to narrow down the search result displayed in the interfaces table:

Amount Filter

The Amount filter lets you search for messages based on their amount value.

Enter Range:

  • Type a minimum value (e.g., 10000) to display only messages above that amount.
  • Optionally, enter a maximum value to limit the upper range.
  • The table updates automatically to show messages within the specified range.
tip
  • Enter a minimum value only, to display all messages greater than or equal to that amount.
  • Enter a maximum value only, to display all messages less than or equal to that amount.
  • Enter both values, to display all messages within the specified range.
Creation Date Filter

The Creation Date filter allows you to find messages based on when they were created in the system.

Select Date Range:

  • Choose a start date and an end date using the calendar picker.
  • Only messages with creation dates within the chosen range will be displayed.
tip
  • Enter a start date only, to display all messages greater than or equal to that date.
  • Enter an end date only, to display all messages less than or equal to that date.
  • Enter both dates, to display all messages within the specified range.
Creditor/Debtor BIC Filter

The Creditor BIC filter lets you search messages by the beneficiary’s or payer’s bank.

Enter BIC:

  • Type or paste the BIC (Bank Identifier Code) of the creditor’s or payer’s bank.
  • The messages list updates to show only messages where the receiving or sending bank matches the entered BIC.
Creditor/Debtor IBAN Filter

The Creditor IBAN or Debtor IBAN filter lets you find messages linked to a specific beneficiary or payer account.

Enter IBAN:

  • Type or paste the IBAN of the beneficiary (creditor) or payer (debtor) into the search field.
  • The table will update to show only messages where the selected IBAN is the receiving or sending account.
Creditor/Debtor Name Filter

The Creditor Name or Debtor Name filter lets you search for messages by the beneficiary’s or payer’s account holder name.

Enter Name:

  • Type the creditor’s or payer’s name (or part of it) into the search field.
Direction Filter

The Direction filter helps you distinguish between messages sent by ImPAI and those received at ImPAI.

Options:

  • Incoming – Messages received at ImPAI.
  • Outgoing – Messages initiated by ImPAI.
Global Id Filter

The Global Id filter allows you to search and group messages that belong to the same end-to-end payment flow. Unlike other ids that identify a single message, the Global Id connects all related messages exchanged during the lifecycle of a payment.

Enter Global Id:

  • Type or paste the Global Id into the search field.
  • The messages list updates to display all messages belonging to that Global Id.
tip

Use Global Id whenever you need to understand the full story of a payment.

Interface Type Filter

The Interface Type filter allows to search messages based on the type of the Interface creating it (Request, Response, etc.).

Options:

  • Request – Request messages sent by ImPAI.
  • Response – Response messages received by ImPAI.
Internal Id Filter

The Internal Id filter allows you to locate a message using the unique identifier generated by the payments platform.

Enter Internal Id

  • Type or paste the Internal Id into the search field.
  • The messages list will display the exact record tied to that Id.
tip
  • Use Internal Id when troubleshooting within the platform or coordinating with technical teams.
  • For interactions with external parties (banks, ACH, customers), use Transaction Id or Global Id instead, since they are recognized outside the platform.
  • When escalating internally, providing both Internal Id and Global Id ensures complete traceability.
Message Type Filter

Use Message Type to narrow messages by the kind of SEPA Instant or internal message.

Options:

  • BookingRequest – Request message sent to a booking system.
  • BookingResponse – Response message received from a booking system.
  • Confirmation – Confirms settlement or execution of a transaction.
  • Credit – Standard credit transfer (payment sent).
  • Customer Status – Updates provided to the originator about their payment request.
  • Inquiry – Request for information or clarification about a previously sent transaction.
  • Instruction – Payment initiation instructions awaiting processing.
  • Recall – Request to recall (cancel) a payment already sent.
  • ReserveRequest – Request message sent to a funds reservation system.
  • ReserveResponse – Response message received from a funds reservation system.
  • Resolution – Message related to resolving an investigation case.
  • Return – Reversal of a payment, typically when funds cannot be credited.
  • SanctionRequest – Request message sent to a sanctions check system.
  • SanctionResponse – Response message received from a sanctions check system.
  • Status Report – Technical message giving status updates on prior instructions.
  • Status Request – Query for the latest processing status of a previously submitted payment.
Message Version Filter

The Message Version filter allows you to identify which ISO 20022 message schema a message uses (e.g., pacs.008.001.08).

Common Option Examples include:

  • camt.029.001.09 – ISO20022: Resolution of Investigation.
  • camt.056.001.08 – ISO20022: FI to FI Payment Cancellation Request.
  • pacs.002.001.10 – ISO20022: FI to FI Payment Status Report
  • pacs.004.001.09 – ISO20022: FI to FI Payment Return
  • pacs.008.001.08 – ISO20022: FI to FI Customer Credit Transfer
  • pacs.028.001.03 – ISO20022: FI to FI Payment Status Request
  • pain.001.001.09 – ISO20022: Customer Credit Transfer Initiation
  • pain.002.001.10 – ISO20022: Customer Payment Status Report

Additional message versions may appear depending on the configured proprietary or internal message types.

tip

Useful during scheme migrations to confirm whether messages are processed in the correct version.

Settlement Date Filter

The Settlement Date filter allows you to find messages based on the date they are to be or were settled at the clearing or scheme level.

Select Date Range:

  • Choose a start date and an end date using the calendar picker.
  • Only messages with settlement dates within the chosen range will be displayed.
tip
  • Enter a start date only, to display all messages greater than or equal to that date.
  • Enter an end date only, to display all messages less than or equal to that date.
  • Enter both dates, to display all messages within the specified range.
Status Filter

The Status filter lets you refine messages based on their current internal processing state.

Options:

  • Done – Message successfully handled.
  • Error – Message encountered a technical or system error.
  • New – Message has been created but not yet processed.
tip
  • Use Error to quickly identify issues that need investigation.
  • Done is a final state that confirms successful handling.
  • If a message remains in New for too long, escalate for system or network checks.
Transaction Id Filter

The Transaction Id filter allows you to search for a specific message using the identifier assigned by an external system (such as a clearing house, ACH, or counterparty bank).

Enter Transaction Id:

  • Type or paste the Transaction Id into the search field.
  • The messages list updates to show the exact message with that Id.
tip
  • Use Transaction Id when communicating with external parties (customers, other banks, ACH), as they will not know your internal ids.
  • If you need to see all related lifecycle messages, switch to Global Id.
  • For troubleshooting within your own system only, use Internal Id instead.

Typical Workflow​

  1. Filter Direction = Out, Status = Error.
  2. Sort by Created At desc.
  3. Resend or open related transaction.

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